Information that is not protected as Personal Information includes publicly available information; aggregated information (meaning data summaries or reports with Personal Information removed); and anonymized information that cannot be linked back to an individual.
Evosus will only collect your Personal Information with your consent, if we have a legitimate interest in doing so, or as authorized or required by law. We only collect, use, retain, and disclose Personal Information as adequate and relevant to the specific, express purposes described in this Policy or as reasonably necessary and proportionate to provide the Evosus Services or for other purposes that we disclose to you and are compatible with the context of how we collected your Personal Information.
The categories of Personal Information we collect about you depends on your interactions with the Evosus Services, whether as a customer using the Legacy Software, SaaS Solution, or other Evosus Services for your business (“Customer”), a user registered to access the Evosus Services on behalf of a Customer (“User”) or a visitor who interacts with us through the Site or other means. In the preceding 12 months, Evosus has collected identifiers, employment information, legally protected information, commercial history, and internal and similar information.
In the preceding 12 months, we have collected Personal Information from the sources and for the purposes described below:
When you register to use Evosus Services, we will collect identifiers like your name, email and password, and your employment information like business name, location, industry, and number of employees. We use this information to register your account and provide access to the Evosus Services. When you use the Evosus Services, we will collect information related to your commercial history, such as service used, and transactions completed. Additionally, users may have the option to provide us with demographic information that includes sensitive Personal Information or protected Personal Information like gender, ethnicity, or age, which we only collect with your consent and never share with third parties. We collect this information with the user’s consent and use the information to provide the Evosus Services, communicate with you about our company, and for our internal business purposes.
If you wish to register employees or others as additional users, we will collect identifiers and other categories of Personal Information as needed to provide access to your additional users. You are responsible for ensuring that any Personal Information you provide on behalf of your additional users, or any other person is collected and submitted to Evosus in a lawful manner.
We may collect Personal Information directly from you online when you visit the Site or offline when you communicate with us through any means. If you submit an electronic form on our Site, place an online order for Evosus Services, apply for Evosus Financial Services, or contact our Support Center via the Site, we will collect your identifiers and other information necessary to fulfill your request, along with any other Personal Information you choose to provide as part of those communications. We collect this information with your consent and use it to provide you with the Evosus Services, information, or support that you request.
If you submit feedback or testimonials to us, we may post your submission to the Site after giving you written notice. You may request that we remove your testimonial or other comments from the Site at any time by submitting a Consumer Privacy Requestvia email email@example.com.
Offline, if you interact with Evosus at a trade show and offer your business card, allow us to scan your badge, or sign-in at our booth, we will collect the Personal Information you offer to us and use that information to communicate with you about the Evosus Services and send you marketing materials. We also collect Personal Information from you when you call or write to us, and we add that information to contact you about your interest in the Evosus Services and to provide you with the information and support you request.
In general, you can visit the Site without directly providing any Personal Information. However, we may automatically collect technical and Personal Information related to your internet activity on the Evosus Services, such as your: (i) search queries; (ii) device information (e.g., IP address, operating system, browser type, device ID, mobile network information); (iii) usage details (e.g., traffic data, communication data and the features or resources you access and use); and (iv) metadata. We may collect this information directly or through a service provider like Google Analytics. We collect this information to better understand visitor behavior, demographics, and other metrics, and to achieve our legitimate interest of providing and improving the Evosus Services. We do not link this information to your Personal Information.
We sometimes receive information about market trends and potential new business leads from referral sources like manufacturers, distributors, affiliates, and vendors offering complimentary products and services. Additionally, our Customers sometimes refer us to other businesses that might find the Evosus Services beneficial. The referrals we receive may include Personal Information for one or more individuals. In each case, we collect referral information as part of our legitimate interest to market the Evosus Services to new business leads. Evosus will only use the Personal Information collected from referral sources and other third parties to communicate with potential new business leads about the Evosus Services.
At registration, if you select an Evosus Service that requires payment of a fee, you will be prompted to provide payment information. All payments are processed through a secure PCI-DSS compliant third-party payment gateway. Payment information is collected via a secure connection and stored on the payment processor’s systems in a tokenized form and protected from unauthorized access by Evosus, our Customers, and third parties. We use your payment information solely to collect payments due or check your financial qualifications for the Evosus Financial Services, as applicable.
In general, we use the Personal Information we collect to provide you with the Evosus Services, process transactions, offer Customer support, or deliver service communications. We may also use this information for any purpose with your consent or to: (i) analyze trends, (ii) operate, improve, and maintain the Evosus Services; (iii) administer promotions; (iv) for our recordkeeping or other internal business purposes; (v) to enforce our rights or the rights of others; or (vi) if we believe it is necessary, to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to us, or to others.
The Evosus Services are not intended for or targeted at children under the age of eighteen (18) (“Minors”). Evosus does not knowingly or intentionally collect any Personal Information from Minors. If we discover that a Minor has provided us with Personal Information, we will delete that information from our systems. If you believe we might have any information collected online from a Minor, or if you become aware of any unauthorized submission of information to us, please contact us at firstname.lastname@example.org.
Evosus retains the Personal Information we collect only for as long as is necessary to fulfill the purposes of collection or our internal business or other lawful purposes. When we have no ongoing legitimate business need to process your Personal Information, we will securely delete the information or anonymize it. If this proves infeasible for any reason, we will instead securely store your Personal Information and isolate it from any further processing until deletion is possible.
We work with select referral sources like manufacturers, distributors, affiliates, and vendors offering complimentary products and services to collaborate in joint marketing activity. We may share our Customers’ contact information, which may include Personal Information, with these referral sources to offer you co-branded services that may be of interest to you. You may request that Evosus refrain from disclosing your contact information to our referral sources by submitting a Consumer Privacy Request.
Service providers engaged by Evosus may have access to your Personal Information to perform their contractual obligations to us. Our service providers include but are not limited to marketing companies, IT service providers, payment processors, and email and data hosting providers. We prohibit our service providers from selling or disclosing the Personal Information we provide, and we require all service providers to maintain confidentiality standards and appropriate technical and organizational measures to ensure the security of your Personal Information.
Under certain circumstances we may disclose your Personal Information to other third parties, as required or permitted by applicable law. For example, we may be required to disclose Personal Information in response to a legal requirement, investigation, or court order. If Evosus goes through a business transition (e.g., merger, acquisition, or sale of a portion of our assets), or if we believe disclosure is appropriate to defend our legal claims, take action regarding illegal activities, or prevent fraud or harm to any person, we may disclose certain Personal Information to third parties. Additionally, Evosus may disclose your Personal Information to any third party if we have your consent.
Evosus reserves the right to share aggregated, anonymized, or deidentified information about any individuals with nonaffiliated entities for marketing, advertising, research, or other purposes, without restriction.
Cookies are small text files downloaded and stored on your device when you visit a website or other platform. Cookies are generally used for functionality, security, analytics, or advertising. Some cookies are strictly necessary to the function of the website or other platform, while others enable certain features.
Evosus provides you mechanisms to exercise certain controls and choices regarding our collection, use, and sharing of your Personal Information.
If you are a Customer or user, you can review, update, change, or delete your Personal Information by logging into your account. If you delete your Personal Information (or ask us to delete it for you), copies may remain viewable in cached and archived pages or might have been copied or stored by other Evosus users in compliance with applicable law. Note that if you delete information that you previously made public on the Site or other platforms, copies of that information may remain viewable to others who have seen or downloaded it, or in cached and archived pages of those websites. We have no control and are not liable for access to, or copies made of, Personal Information prior to the date you delete it.
We may send you promotional emails or alerts regarding service changes. You may unsubscribe from Our marketing, sales, and promotional communications by clicking on the "unsubscribe" link located on the bottom of the e-mail, updating your communication preferences in your account, or sending an email request to email@example.com. We may send you an email on behalf of one of our Customers who has invited you to register for Evosus Services. You may opt out of receiving these emails at any time by clicking on the “unsubscribe” button located at the bottom of the email. You cannot unsubscribe from emails regarding your Evosus account unless you delete your account.
If you provide us with your wireless phone number, you consent to Evosus sending you informational text messages. The number of texts that we send to you will be based on your circumstances and the services you request from us. You can unsubscribe from text messages by replying STOP or UNSUBSCRIBE to any of these text messages. Messaging and data charges may apply to any text message you receive or send. Please contact your wireless carrier if you have questions about messaging or data charges.
If you interact with one or more of our referral sources, those referral sources may send you marketing or other communications. Referral sources are solely responsible for their own privacy practices, including the marketing emails and other communications they send to you. Evosus is not able to unsubscribe you from these communications. Please contact the referral source directly if you wish to change your preferences for these communications.
Do Not Track signals are signals sent through a browser informing us that you do not want to be tracked. Currently, our systems do not recognize browser “do-not-track” requests. If this changes in the future, we will update this Privacy Notice.
To exercise your privacy rights beyond the methods made available in the Evosus Services, express concerns, lodge a complaint, or obtain additional information about the use of your Personal Information, please submit a verifiable Privacy Request via support.evosus.com or by emailing firstname.lastname@example.org.
Evosus can only assist with or fulfill a privacy request when we have sufficient information to verify that the requester is the person or an authorized representative of the person about whom we have collected Personal Information, and to properly understand, evaluate, and respond to the request. We do not charge a fee to process or respond to a verifiable request unless we have legal grounds to do so. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We endeavor to respond to privacy requests in accordance with the requirements of the law applicable to your jurisdiction. If we do not fulfill your request within the legally required timeline, you can appeal our response by contacting email@example.com.
Note that if your Personal Information was entered into the Evosus Services by one of our Customers, then we process your Personal Information in our capacity as a service provider and cannot fulfill your request directly. In that case, we will relay your request to the respective Customer for further processing and fulfillment.
In the United States, consumer privacy is governed by federal privacy laws covering specific industries or data uses and state privacy laws providing with general consumer privacy rights. This section provides informational notices for privacy laws governing states like California (the “CCPA”), Colorado, Connecticut, Nevada, Utah, Virginia, and other states require companies to inform consumers about their privacy rights and provide a method to exercise those rights. Residents of states offering privacy protections (each a “Consumer”) can exercise their privacy rights as applicable to our Services by submitting a Privacy Request. Evosus will respond to and fulfill your request to the extent required by applicable law.
You have the right to request confirmation that we have collected Personal Information about you and that we provide you with access to that Personal Information. If you submit an access request, we will provide you with copies of the requested pieces of Personal Information in a portable and readily usable format. Please note that Evosus may be prohibited by law from disclosing certain pieces of Personal Information, and we may be limited in the number or frequency of requests we must fulfill.
You have the right to request that we correct inaccurate Personal Information about you on our systems. If you become aware that the Personal Information that we hold about you is incorrect, or if your information changes, please inform us and we will update our records.
You have the right to request that we delete your Personal Information that we collected and retained, with certain exceptions. Evosus may permanently delete, deidentify, or aggregate the Personal Information in response to a request for deletion.
You may request that we disclose information to you about our collection and use of your Personal Information, such as: (i) the categories of Personal Information we have collected about you; (ii) the categories of sources for the Personal Information we have collected about you; (iii) our business purpose for collecting, using, processing, sharing or selling that Personal Information, as applicable; (iv) the categories of third parties with whom we share that Personal Information; and (v) if we sold or shared your Personal Information under the CCPA, two separate lists stating: (A) sales or sharing, identifying the Personal Information categories that each category of recipient purchased; and (B) disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained. Certain laws may limit the number or frequency of requests we must fulfill.
You have the right to opt-out or limit our use of your sensitive Personal Information. Evosus does not seek to collect sensitive Personal Information about any individual, and in no case do we disclose any sensitive Personal Information for the purpose of inferring characteristics about you or otherwise use your sensitive Personal Information without your consent. If this ever changes in the future, we will update this Privacy Notice and provide you with methods to opt-out or limit our use and disclosure of sensitive Personal Information.
However, we have no control over whether our Customers may use or disclose sensitive Personal information for any particular purpose. Please direct any questions about your sensitive Personal Information to the respective Customer.
Some states entitle consumers to opt-out of the sale or sharing of Personal Information or targeted advertising practices. Evosus does not sell your Personal Information or share your Personal Information with third parties for cross-contextual advertising purposes. If this ever changes in the future, we will update this Policy and provide you with methods to opt-out of such sale and sharing.
Note, however, that we have no control or responsibility over whether an Evosus Customer may sell or share Personal Information the Customer collects via the Evosus Services. Please direct any questions about sale or sharing of Personal Information to the respective Customer.
You have the right to opt-out of automated profiling. Evosus does not process your Personal Information to evaluate, analyze, or predict your interests and preferences or otherwise use automated profiling to produce significant effects that concern you. If this changes in the future, we will update this Privacy Notice and provide you with a method to opt-out.
We will not discriminate against you for exercising your privacy rights. For example, unless permitted by law we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services; (iii) provide you a different level or quality of goods or services; (iv) retaliate against you as an employee, applicant for employment, or independent contractor for exercising your privacy rights; or (v) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services, because you exercised a right under applicable privacy laws.
California’s Shine the Light Act (Civil Code sections 1798.83-1798.84) entitles California residents to request certain disclosures regarding Personal Information sharing with affiliates and/or third parties for marketing purposes.
If you are a Consumer, you may exercise these rights by submitting a Privacy Request. Only you or someone legally authorized to act on your behalf may make a verifiable Privacy Request related to your Personal Information. You may also make a verifiable privacy request on behalf of your minor child. You may designate a third party to exercise your rights – an authorized agent – however we will require written proof of the authorization and potentially proof of your identity.
We work to protect your Personal Information by using reasonable and appropriate technical, administrative, and physical security practices and procedures to help protect Personal Information from unauthorized or illegal access, destruction, use, modification, or disclosure. We maintain internal policies to govern the collection, processing, access, and handling of data. Our security measures are appropriate to the volume, scope, and nature of the Personal Information processed and designed to meet our duty of care with respect to your Personal Information.
Evosus computer systems are hosted in a secure data center environment that uses a firewall, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. The data center is a highly protected environment with several levels of physical access security and twenty-four (24) hour surveillance. Access to Personal Information is restricted in Our office(s) and only employees, Evosus affiliated service providers, engineers, developers, and/or independent contractors who need the information to perform a specific job, are granted access to your Personal Information. Employees and independent contractors who violate our privacy safeguards are subject to disciplinary action, including termination. Evosus employees responsible for handling user inquiries are informed of applicable privacy law requirements.
All information you provide to us is secured using industry standard measures, including encryption where appropriate. Secure areas of the Site are protected using server authentication and data encryption including Secure Sockets Layer (SSL) technology to ensure that data is safe, secure, and available only to authorized persons. Personal Information input to the SaaS Solution is stored and managed on secure servers and third-party hosting services. Personal Information input to our Legacy Software is stored and managed on the servers of the Customer using the Legacy Software according to the Customer’s privacy practices.
Please note, however, that no transmission of data over the Internet or mobile platforms is 100% secure, and we cannot guarantee absolute security or that unauthorized third parties will not defeat our security measures or use your Personal Information for improper purposes. To use certain Evosus Services, you will have a login and password. We encourage you to take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your login and password private. We are not responsible for any lost, stolen, or compromised passwords, or for any activity on your profile via unauthorized activity.
Evosus is owned and operated in the United States and is intended for use by users living in the United States or Canada. We do not warrant that Evosus is appropriate or authorized for use in any other jurisdictions. If you use Evosus from outside of the United States, Personal Information we collect about you will be transferred to our servers in the United States and maintained there indefinitely. This may require the transfer of your Personal Information out of your country of origin with laws governing data collection and use that may differ from or be more restrictive than U.S. law, or may result in governments, courts, law enforcement, or regulatory agencies having access to or obtaining disclosure of your Personal Information pursuant to the laws of the applicable foreign jurisdiction. You are responsible for determining whether this Policy and Evosus comply with the laws that apply to you. By allowing us to collect Personal Information about you, you consent to the transfer and processing of your Personal Information as described in this paragraph.