Patio Pools & Spas was in need of a new ERP system for the past several years. After many months of searching for the right system, we decided to take the plunge from custom software to industry standard software with Evosus. This involved more than your typical install of software but also the creation of new business practices to adapt to the software. The team at Evosus held our hand every step of the way and the transition was as seamless as a software conversion could be. The open lines of communication with our amazing Project Manager, Jessica Chase, made our business practice decisions much easier. Her vast knowledge of the software was vital to getting us off the ground running.

The set up tool kept us on track and organized throughout the project as well. We knew exactly what was needed and by when. We never felt out of touch. Kimberly Marcy did an amazing job with training too. The knowledgeable support that was given by the Evosus staff made our transition into the software a great experience. We are more than pleased with our purchase and continue to look forward to a long business relationship with Evosus.

I am writing to give you kudos on the Evosus software system. Since we went live in 2006 we have been able to bring all of our operations under one system. This includes point of sale, complete inventory control, service billing along with scheduling. It allows us to track our spa sales by the serial number for warranty purposes.Payroll and accounting can now be done with real time numbers, tracking remote stores is very easily done live! The reporting that is allowed is almost limitless therefore; doing any type of trend analysis is very simple.

One of the things that I find most encouraging is your enhancements do not stop. Your support answers our questions in a timely manner and is proficient (which we never had with our other software). You are continually updating your software by listening to us dealers that are using it.  That alone is a huge factor for us because we are trying to stay on the cutting edge of technology and it helps tremendously when our software company has the same vision. Thank you for charting the course in our industry on the software side of things!

Sunbelt Pools recently converted our accounting system to Evosus.   One of the things that we evaluated prior to making the decision to go with Evosus was the training and implementation process.  

We have been through two computer accounting system migrations in the last 15 years and have found that the training and implementation process is critical for a successful installation where our employees could feel comfortable with the new system as soon as possible. We found that the training helped out a great deal and particularly found the recorded training to be useful. 

Having the recorded training videos is very valuable because the first time you are trained on something new, you don’t know enough to know what you are not retaining. Being able to go back and review the recorded videos allowed our people to catch the details that they missed after they had used the software enough to learn the questions that they did not know enough to ask the first time.  The entire training process was handled professionally and with the least amount of anxiety possible for a major transition in the company’s operating system. 

I would highly recommend Evosus to any company and I always suggest Evosus whenever the software topic comes up when speaking with other pool business owners.  My experience with Evosus on a software level has been wonderful.  Evosus integrates ALL aspects of my pool business from inventory, to my service department, to point-of-sale and seamlessly on into the full accounting package.  My educational background is in accounting and within a day of month end I can have real-time data for how my company is performing month-to-month, year-to-date and even year-over-year. Then on the support side, I cannot speak more highly of their support.  They always respond and if there is ever a more pressing issue, which rarely happens, someone has always been there. The quality and dependability of the software system is unbelievable.  I cannot remember the system ever crashing.  And probably my favorite part is suggestions or requests for the next upgrade - Evosus does listen and they have provided many requests for us.  Truly an awesome company.

Evosus has proven over the past three years to be dedicated to developing their software package; continuously striving to offer the most complete product possible.  It was the best software available when I decided to go live, and it is even better today.  I am so happy I chose Evosus; it not only remains relevant as technology advances, but is always on the leading edge which gives me a major competitive advantage. 

Evosus enables me to have instant access to every detail of my company’s operations, maximize the follow up of every lead, provide the highest level of customer service and Evosus creates so many efficiencies which save time and money.  We are a small company with 8-10 employees offering retail, service and construction.  The initial investment into Evosus and the hardware to run it was initially intimidating, but Evosus has easily paid for itself and more.  Now, we are investing into additional licenses and hardware to implement Evosus into our service vans and put ourselves into a position for serious growth.  Like any great tool, I can’t imagine running my business without Evosus.  The software is great.  The staff is exceptional.  The support is responsive.  I welcome any opportunity to recommend Evosus to my peers; thank you Evosus for doing such a great job.

In 2004, we began searching for new software to replace the outdated POS software we were using. We tried looking at everything out at the time, but were having a hard time finding one that matched what we were looking for. We wanted a software program that could grow with our business. 

Finally we found Evosus. Evosus was a young software program at the time, but we could see its potential. We talked to many different members of the Evosus team and really got a feel for where the software was headed. We also knew that it would be a sizeable investment, not only in the software, but in new hardware and time. After much debate, we decided to make that investment. Five years later we appreciate how great of an investment we made. We use Evosus in every aspect of our business from retail and service to new pool construction and renovations. Evosus allowed us to grow and centralize all areas of our business without being held back by a software program that was not designed to evolve with our company.

One of the things that enable us to operate with a current playbook is Evosus. This program is truly amazing!

Those dealers that don’t have it or think it is too much money are quite frankly foolish and standing in their own way of success in my opinion. It was designed for our industry! 

Evosus has completely revolutionized and streamlined our business practices.  Prior to Evosus, we had multiple databases that required double or triplicate entry.  Now it’s all in ONE place. 

The money invested in purchasing Evosus was well worth it since business is now done more quickly and efficiently.  While the program is perfect for us, the support Evosus has provided over the past few years has been one of the biggest advantages to using the system.  Not only do they respond quickly, but they are constantly coming out with great new features to help us do business more efficiently.  Everyone has been so great to work with and we feel our suggestions and opinions are valued.  I can’t thank everyone enough for what a joy they are to work with.

“Sunbelt Pools recently converted our accounting system to Evosus. One of the things that we evaluated prior to making the decision to go with Evosus was the training and implementation process.

We have been through two computer accounting system migrations in the last 15 years and have found that the training and implementation process is critical for a successful installation where our employees could feel comfortable with the new system as soon as possible. We found that the training helped out a great deal and particularly found the recorded training to be useful.

Having the recorded training videos is very valuable because the first time you are trained on something new, you don’t know enough to know what you are not retaining. Being able to go back and review the recorded videos allowed our people to catch the details that they missed after they had used the software enough to learn the questions that they did not know enough to ask the first time. The entire training process was handled professionally and with the least amount of anxiety possible for a major transition in the company’s operating system.”

I have been in the business for almost 23 years, so I learned the value of accurate, real-time data management a long time ago.  I used to piece together different software packages - one for accounting, one for data management and one for inventory control. Now I have a single software package that can run my entire business and that has been invaluable to me.  With the economy being in the tank right now and having to consolidate workloads on a smaller staff, we are still more productive than ever before.  Best of all, even with smaller revenues, we are still profitable and I owe a lot of that success to Evosus.