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LOU
®
Knows Field Service
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LOU
®
Empowers The People Standing in front of Your Customers: Your Service Personnel.
LOU allows your service department to plan and get way, way ahead of the game.
Routing = Planning = Efficiency
Popular Features
Route 1 or multiple service routes at once
Visually see routes via Google Maps integration
Override route with promised first stop / last stop
Smart Scheduling - allowing you to assign jobs based on service maintenance, warranty work or other area of expertise
Grab Your Device and Roll!
Popular Features
Job List - in priority order based on routing
Customer alerts via “On my way”, “Arriving” and “Departed” prompts
Job Site Details
Notes
Accept payments in the field(with manager permission)
Popular Features
Create work orders and invoices
Collect and enter card payments
Close out invoices
Email receipt sent to customer
Digital Door Hangers - the new way to build trust with customers.
Popular Features
Job details sent to customer via email
Email includes “The following services were performed today…”
Automatically sent when tech completes job
Ability to create step for office review before sending to customer
Leads from walk-ups and referrals
Popular Features
No more sticky notes getting lost in the truck
Enter walk-up leads in seconds
Allows your office to follow up immediately, creating an outstanding customer experience
Learn more about LOU, our NEW cloud based software.
