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LOU® Knows Field Service

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LOU® Empowers The People Standing in front of Your Customers: Your Service Techs.

LOU allows your service department to plan and get way, way ahead of the game.

Routing = Planning = Efficiency

Popular Features
  • Route 1 or multiple service routes at once
  • Visually see routes via Google Maps integration
  • Override route with promised first stop / last stop
  • Smart Scheduling - allowing you to assign jobs based on service maintenance, warranty work or other area of expertise
Techs: Grab Your Phone and Roll!

Popular Features
  • Job List - in priority order based on routing
  • Customer alerts via “On my way”, “Arriving” and “Departed” prompts
  • Job Site Details
  • Chemical Readings
  • Notes
Accept payments in the field(with manager permission)

Popular Features
  • Create work orders and invoices
  • Collect and enter card payments
  • Close out invoices
  • Email receipt sent to customer
Digital Door Hangers - the new way to build trust with customers.

Popular Features
  • Job details sent to customer via email
  • Email includes “The following services were performed today…”
  • Automatically sent when tech completes job
  • Ability to create step for office review before sending to customer
Leads from walk-ups and referrals

Popular Features
  • No more sticky notes getting lost in the truck
  • Enter walk-up leads in seconds
  • Allows your office to follow up immediately, creating an outstanding customer experience

Learn more about LOU, our NEW cloud based software.