Pool & Spa Software That Runs Your Entire Business
Connect pool & spa service, chemical retail sales, inventory and accounting in one platform. Give your team the information they need to keep routes moving, shelves stocked and customers in sync.
THE ALL-IN-ONE ADVANTAGE
Your Pool and Spa Business Works Better Together
A customer buys chemicals. A spa owner schedules a repair. A technician needs a warehouse part. With LOU, every interaction connects.
Standalone tools support individual departments. LOU brings service, retail, inventory and accounting into one platform so your team shares a clear view of customers, products and daily operations.
From the showroom to the backyard, keep everyone informed and your business moving with less duplicate entry and more time for customers.
One customer record
Provide more informed, personal service. See chemical purchases, spa sales and service history on one system.
One view of inventory
Know what’s available across your stores, warehouse and trucks, whether you’re selling a filter or replacing a pump.
One connected business
Keep sales, service and financial information aligned, with less duplicate entry and a clearer view of performance.
SERVICE
Pool and Spa Service Software
Give technicians the details they need before they reach the backyard: gate codes, equipment history, previous service notes and the work scheduled for today. Keep the office informed as technicians record time, use parts and complete their stops in real time.
- ✓ Optimize routes and recurring service schedules
- ✓ Capture water test results and tack chemicals on site
- ✓ Document photos and notes for each property
- ✓ Send updates when technicians are on the way, arrive or finish
- ✓ Access tasks offline and sync updates when connected
- ✓ Keep work orders and invoicing moving from the field
RETAIL
Pool and Spa Point of Sale
Make checkout fast and easy with customer history, pricing and real-time inventory across every stock site. Recommend the right chemicals, replacement filter or complete spa package based on the customer’s needs and deliver a more personal experience.
- ✓ Accept split payments and payments on account
- ✓ Take card, cash, check, Apple Pay, Google Pay and Samsung Pay
- ✓ Access real time inventory and pricing lookup at the counter
- ✓ Staff trained in minutes with quick PIN login
- ✓ Take a retail order and book a service call on the same device
- ✓ Speed up check out with quick skus and product bundles (kits)
INVENTORY AND ACCOUNTING
Your Pool and Spa Inventory Connected To Your Bottom Line.
Inventory moves between your sales floor, warehouse and service trucks every day. Standalone software leaves gaps between inventory and your books. LOU’s all-in-one platform closes those gaps by connecting inventory, purchasing, sales and accounting. Your team always sees what’s in stock, what needs replenishment and how it impacts your bottom line.
100% Real-time Visibility
See stock levels across every location and service vehicle. Easily transfer supplies, get a physical count and set reorder alerts.
Purchasing built in
Send purchase orders, check vendor availability and compare prices through Heritage, Carecraft and Pool360 integrations, all within LOU.
Connected Accounting
A/R, A/P, balance sheets and cash flow in one system. Reduce duplicate entry with built-in accounting or connect to QuickBooks Online.
WHY ONE SYSTEM
One customer record, start to finish
The customer buying chemicals today may need a heater repair next month or a new spa next year. Give your team the context to help at every stage
What you get with multiple systems
- Customer records differ across service, retail and accounting
- Technicians call the warehouse to locate parts
- Counter staff have limited visibility into service history
- Repair parts and daily sales must be re-entered in the office
- Accounting corrections don’t carry over to the counter
- Understanding a customer’s total spending requires separate reports and spreadsheets
- Multiple systems mean multiple renewals and support contacts
What you get with LOU
- One customer record connects service, retail and accounting.
- Inventory is visible across stores, warehouses and trucks.
- Counter staff can see purchase history and service activity.
- Technicians add parts to service orders, and sales flow into built-in accounting.
- Updates keep teams aligned across departments.
- Combined service and retail spending provides a clearer view of customer value.
- One system, one renewal, one number to call.
Every part of your business in sync
Everything stays connected so your team moves faster, your data stays accurate, and your customers stay happy.
- Easily assign jobs with drag-and-drop scheduling.
- Cut drive time with Google Maps–powered route optimization.
- Work online or offline with the LOU Mobile ap so you can keep working even on remote jobs.
- Capture water tests, photos, gate codes, and notes, then auto‑notify customers when the job is done.
- Ring up customers in seconds.
- Accept credit, debit, cash, check, Apple Pay, Google Pay, ACH, and payment‑on‑file.
- Access transaction history while helping customers.
- See real‑time inventory across all stock sites during checkout.
- Launch an online store though our trusted host and start accepting online orders with secure payments.
- Sync products, pricing, and availability from LOU so stock and orders stay in sync.
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100% visibility across all stock sites including stores, warehouses, and vehicles.
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Keep SKU levels filled and accurate with reorder alerts, easy receiving & transfers, and fast physical counts.
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View real‑time financials, A/R, A/P, balance sheet, income and cash flow statements.
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Post journal entries and pay bills without leaving LOU
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Optional integration with QuickBooks Online.
- Track sales, service productivity, and inventory valuation with built‑in reports.
- Monitor A/R & A/P aging, deposits, and cash flow to stay cash‑confident.
- Identify best‑selling SKUs, slow movers, and non‑purchasing customer then act on what’s working.
Industry Integrations That Save Time & Money
Stay connected to top industry vendors like Heritage, Carecraft, and Pool360 directly through LOU.
Why Use a Complete Business Platform?
Everything stays connected so your team moves faster, your data stays accurate, and your customers stay happy.
Track and search real-time inventory across all your stock sites and vehicles. Remove the spreadsheets and endless searching.
What makes LOU Different?
We're here for you. Get an assigned Account Manager and resources that keep your team confident.
"We always had a POS system, but it wasn't very efficient. We shopped for 2 years before we decided to go with LOU"
"I haven't ever seen anybody do it correctly without your software. I think that every company that we've seen, no matter how big...."
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Yes. Technicians capture water test results, photos and service notes in the mobile app. They also add chemicals and parts used from truck inventory to the service order, helping your office track materials and prepare accurate billing.
Ready to See Your Business Connected?
Tell us about your service routes, retail locations and inventory needs. We’ll walk you through the workflows that matter to your business.