Release Date: June 15th, 2021

Key Features:

• Images - Customer View Electronic Documents & Door Hangers
• Images - Purchase Orders
  

Click here to check out LOU29 detailed Release Notes. 

Key Features:

• Marketing CRM
• Images
• Customer Alerts
• Statements Mass Print & Send

Click here to check out LOU28 detailed Release Notes. 

Key Features:

• Enhanced Customer Communication 
• Reporting Dashboard

For LOU 27.1 Release Date:  May 3, 2021- Click here for a detailed list of release notes.

Click here to check out LOU27 detailed Release Notes. 

• Mass Pay – Statements
• Discounts – SKU Line Item
• LOU Account Past Due

.....but wait there's MORE...

Click here to check out LOU26 detailed Release Notes. 

Do you want to see the list of all prior releases?

Then, Click here to see a list of all the prior release notes!

Hey Evosus Legacy clients - we’re working on something special for ya! Developers are researching the best way to migrate your Evosus Legacy data to LOU so you don’t skip a beat when you onboard to LOU. Things like Customers, Customer Notes, Equipment, Inventory, and more.

Dynamic kits are a great sales tool, and ideal for selling groups of items with many options, for example, pools, hot tubs, or stoves. Quickly set up a series of questions for your sales personnel to walk through with the customer that builds a custom list of items. Ensuring the sales personnel asks the right questions, offers the correct accessories and options, and completes the order.

Go ahead and set those desired timeframes in LOU.  Schedule your tasks on the calendar and set your desired timeframe for the scheduled appointment. Nice and Easy!

Our development team is actively coding the LOU Schedule app for field personnel to get their jobs done quickly! With features like offline mode, picture uploads, Google navigation, and task notes, your field personnel is sure to impress your customers and get their jobs done faster than ever. The team at the office will be happy they don't have to type up those service notes any longer!

LOU Group Securities will allow you to customize user permissions for a select group of users making setup quick and simple. Need to control which group of employees has the ability to void a payment? No problem.

Loading a screen with a TON of data? Is it taking too long? We're improving all search screens across the software to better handle BIG data!

Before heading out on their day, your service personnel can log into LOU and check out what inventory is required for their scheduled tasks.  They can double-check that every inventory part needed for their tasks is loaded into their vehicle before heading out to start their day.  Those days of leaving that one part back at the store are now over. Very cool!

In these industries custom items like a hearth or bullfrog spa are limitless and often ordered specifically for each customer. Special Order Items allow you to manage those unique offerings without adding each individual custom component to your SKU data.

Need to know if the customer is ready for a visit? LOU will allow the customers to confirm their appointment before you head that way!

Here comes LOU integration with Avalara!  We want to make sure your tax compliance is done right.  This feature is tax automation for businesses, with real-time tax calculation,  automatic tax return filing, and destination-based tax for your work orders.

Avalara is a master tax sales and use tax advisor -  integrated with LOU!

Let LOU do the heavy lifting and tell you exactly what to order based on current inventory levels, reserved quantities, open estimates and more. With LOU you’ll never be without what you need, when you need it.

Mobile apps include the LOU Schedule app, LOU SKU Manager, LOU Customer Portal and more!

Dynamic pricing strategies are coming to LOU! Whether there is a sales promotion coming or you offer wholesale pricing, LOU will help you set up, manage, and automate the pricing entries.

A physical count of inventory is a must for any retailer.  With LOU, easily conduct an inventory physical count.  A physical count is an actual count of the goods in stock. Now you can keep a close eye on the stock you have on hand and always know the right amount of stock available - at all time.

Suggestive Selling can be used in many ways by the LOU Dealer.  Obvious ways are to offer products when we see the user purchases a specific product.    Other ways are to document specific return policies or education when a SKU exists on the order.