
LOU supports ALL aspects of your business.
Why LOU?
All Your Tools. One Seamless Solution.
LOU is the complete cloud based business platform that keeps every part of your business - service, retail, ecommerce, inventory, accounting, and reports - seamlessly connected. Simplify daily tasks, stay in sync with your customers, and focus on growing your business.
Say goodbye to juggling multiple systems. Streamline everything in one powerful platform and take control of the big picture.



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- Service
- Retail
- Ecommerce
- Inventory
- Accounting
- Reports
Streamline Service Operations
Maximize Profits & Customer Satisfaction
From POS to Online - Seamlessly Connected
COMING SOON - LOUcommerce is the built-for-you Ecommerce platform for specialty retailers. Seamlessly connected to your LOU Retail POS without the tech stress. Get real-time inventory, pricing, and customer data—so your in-store and online sales work perfectly together.
100% visibility… right when you need it.
See Every Dollar, Track Every Transaction
- Centralized Financials Across Your Entire Business
- Real-Time Core Reports including AR & AP
- Optional QuickBooks Online Integration
The Flexibility & Support You Deserve
Seasonal Pricing
Only pay for what you need, when you need it. Scale your user licenses based on your busy or slow seasons.Learn More
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Customer Support
Get help by emailing or calling our in-office support team. Emergency support available during off hours.Learn More
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Integrations
We partner with key vendors offering you streamlined integrations for your business.Learn More
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Hear From Our Customers
All Reviews
4.7
4.7
4.9
Kristetta M.
August 29
They do what they say!
LOU is visually appealing, that is what drew us to LOU in the first place. It does what is claims and the people behind it are top-notch. Ashlea G. has been the best at carefully teaching us all that LOU could do then following up regularly when we went live. My least favorite part of LOU is the calendar view. It does not show the length of a job/task in the new or classic view nor does it give a designated time on those views. We use LOU for scheduling and POS.
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Nick Benyo
8 months ago
Just getting started with LOU and so far the transition has been very easy! Sandy has been a huge help anytime I have any questions! Always available whether over the phone or by email to get my problems (user error) resolved quickly!
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Jen C.
November 20, 2024
Meets all our Business Needs
I love that Lou understands the industry. All of the features make sense for the way we run our business. There are so many features that I know is going to help our business grow & be more efficient. I love that we don't need several software programs anymore. Everything can be done in Lou. The accounting side takes a bit of getting used to. It's very different from what we used before. The quick visibility I'm used to from our previous software takes more digging in Lou to find. Also, the training & focus for accounting seems like an afterthought. Lou is cutting down on our need for paper. We have better visibility on our service department. All employees have the ability to be more helpful in assisting customers by having access to as little or as much information as you want to allow. Lou is also helping us to better organize and keeping track of follow up work.
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Chris Olsen
1 year ago
We are integrating our business into LOU, great support and onboarding process.
Soutwest Spas
1 year ago
I cannot express enough how grateful we are for the outstanding support and training provided by Ashlea and Francesca on the Lou software. Their dedication and expertise have truly elevated our understanding and proficiency with this powerful tool. From the very beginning, Ashlea and Francesca exhibited a passion for teaching and a genuine commitment to ensuring that we not only grasp the intricacies of the Lou software but also feel confident using it in our daily operations. Their approach was not just about delivering information; it was about crafting an immersive learning experience that catered to our specific needs and challenges. What sets Ashlea and Francesca apart is their unparalleled patience and ability to break down complex concepts into digestible pieces. They took the time to understand our team's unique requirements, tailoring their training sessions to address our specific industry demands. Their attention to detail and thorough explanations made learning the software an enjoyable and enlightening process. The dedication Ashlea and Francesca demonstrated went beyond the typical training session. They provided ongoing support, ensuring that we felt comfortable implementing what we had learned. Their responsiveness to our queries and willingness to go the extra mile truly set them apart. The impact of their efforts is evident in the increased efficiency and productivity of our team. Thanks to Ashlea and Francesca, we now navigate the Lou software with confidence and proficiency, unlocking its full potential for our business. If you're looking for not just trainers, but true educators who invest time and effort into empowering your team with the knowledge and skills needed for success, look no further than Ashlea and Francesca. Their expertise, combined with their personable approach, makes them an invaluable asset to anyone navigating the complexities of the Lou software. We couldn't be happier with the results and highly recommend their services! Thank you, Ashlea and Francesca, for your exceptional work and commitment to our success! Henry and Jeremy Southwest Spas
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Melanie M.
April 8, 2024
Friendly and very quick to help you!
My favorite thing is how you can use LOU anywhere. The inventory went so well this year using the Physical Count feature. Also, I am impressed with how quick the team is to responding to any concerns that I have. I would like to see a simpler way of updating mass price changes in our inventory. The whole support team is always there to answer my questions and find a way to get the problem solved in a very quick manner.
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Mickey Whal From Pleasure Pools
"We always had a POS system, but it wasn't very efficient. We shopped for 2 years before we decided to go with LOU"

Greg Howard From Carecraft
"I haven't ever seen anybody do it correctly without your software. I think that every company that we've seen, no matter how big...."
All aspects of your business on one software.
No matter what challenges your business faces LOU is built to support you and your employees.