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Service

Finish more jobs per day, whether you’re online or offline.

LOU Service mobile Ap

LOU Service 

Routing & scheduling with mobile app task management. 

 

A practical, mobile-friendly field service management platform designed for pool, spa, hearth, billiard, and outdoor living companies.

 

Streamline every step of your service workflow from dispatch to payment. Simplify scheduling, optimize technician routes, and automate invoicing. Built for both office staff and technicians in the field, LOU Service helps eliminate manual processes and paperwork with tools that work online and offline.

 

LOU Service delivers the reliability, speed, and visibility needed to run a more efficient operation and provide exceptional service, all in one place.

Manage Service Jobs

Easily manage service schedules by assigning jobs, adjusting routes, and tracking technician availability from a centralized calendar view. Stay organized, reduce delays, and keep your team on track.

Assign Tasks Match the right technician to the right job based on availability, skill set, and location. Drag-and-drop scheduling and real-time updates ensure your team stays informed and ready to go.
Optimize Routes Minimize drive time and fuel costs while maximizing daily job capacity. With smart routing tools, quickly plan efficient paths and adjust stops as needed.
Mass Invoice & Pay Ever spend a whole day invoicing and collecting payments? Not anymore! Invoice, take payments, and send a receipt to hundreds of customers at once with 2 simple clicks.

Service on the go

Empower technicians to complete tasks, access site profiles, and view equipment details right from their phones or tablets. 

Tasks Organize your field jobs, from dispatch to job completion. Stay focused, track progress, take notes, track water tests, and capture photos to boost service quality.
Jobsite Profiles Help technicians prepare for jobs, deliver personalized service, and maintain consistency. Easily access information about each customer location including service history, equipment details, and special notes.
Offline Mode Don't miss a beat! Get the job done in areas without internet access, ensuring no delays or lost data. Keep your service techs efficient and reliable anywhere, anytime.

Service on the go

Empower technicians to complete tasks, access site profiles, and view equipment details right from their phones or tablets. 

Tasks Organize your field jobs, from dispatch to job completion. Stay focused, track progress, take notes, track water tests, and capture photos to boost service quality.
Jobsite Profiles Help technicians prepare for jobs, deliver personalized service, and maintain consistency. Easily access information about each customer location including service history, equipment details, and special notes.
Offline Mode Don't miss a beat! Get the job done in areas without internet access, ensuring no delays or lost data. Keep your service techs efficient and reliable anywhere, anytime.

Customer Communication

Provide 5 star customer service by keeping customers informed every step of the way.

Customer Messaging Notify customers in real time with updates like "On my way," "Arriving," and "Departed."
Digital Doorhanger Provide an digital service summary with notes, photos, water tests, dosages, and recommendations. Ensure clear communication even when customers aren’t home.
Location Sharing Technicians can drop a pin and send it to the customer for real time tracking and arrival.
Customer Profile

Allow customers to confirm upcoming appointments, pay invoices, add a payment method on file, and view order history 24/7.

Hear What Our Customers Say