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Retail Experience with Rick Harvey from BioLab
Shawna MesherMay 7, 2025 3:24:28 PM< 1 min read

Crafting Unforgettable Retail Experiences

Enhance Your Peak Season: 5 Strategies for Success

Want to keep your customers coming back? Learn how to go beyond just selling and start building long-term connections. 

Rick Harvey, Director of Sales at Bio Lab, and Shawna Mesher, Sales & Marketing Director at Evosus, share insights on:

  • Personalization: tailor experiences so customers feel understood.
  • Multichannel strategies: make every touchpoint (in-store, online, mobile) feel seamless.
  • The role of tech: use data and automation to make their experience effortless.
  • Turning buyers into fans: build strong relationships that create lifelong advocates.
  • Post sale experience: keep customers engaged with follow-ups, loyalty programs, and outstanding support.

Discover actionable takeaways to transform your customer experience from good to "can't live without."

Check out our last webinar to Enhance Your Peak Season

Want to get more business tips and software advice? Join us for one of our upcoming webinars or request a demo to see how to revolutionize your business.

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